Referring a Patient to HIH

Please contact our Referring Physician Hotline, available 24 hours a day, 7 days a week, for all your needs, by calling 01000724283 / 01014144350.

Referring a Patient

Hassabo International Hospital welcomes the opportunity to partner with you in caring for your patients. Our devoted Referring Physician team is available around-the-clock and committed to serving you and your patients.

Get in touch with the Referring Physician Hotline to:

  • Booking for elective and emergency procedures for your patients (booking policy is only applicable to consultants)
  • Schedule and confirm patient appointments
  • Acquire information on our clinical specialists and services
  • Receive assistance in the resolution of any service-related issues
  • Connect with HIH’s specialists.

When contacting us to schedule your patients, please have the following information readily available:

  • Patient demographic information
  • Reason for visit
  • Nature of medical issue
  • Any special requests that will require facilitation once the patient arrives
  • Patient insurance information, if available

Patients with urgent medical or surgical needs are given priority in the appointment system. Appointments for non-urgent medical issues are scheduled accordingly.

HIH’s Referring Physician team will work together with your patient to ease the completion of the registration process and to schedule an appointment at the patient’s convenience. You will be informed once the appointment is scheduled.

Once your patient has been seen at Hassabo International Hospital you will receive the following:

  • Medical records and Summary reports
  • You will receive your patient’s HIH’s medical records in a timely manner once he or she is seen. Our physicians will provide a summary of diagnostic reports and treatments to you as soon as it becomes available. Records will be sent via mail or fax for those providers when requested.

Physician Relations

Hassabo International Hospital welcomes the opportunity to partner with you in caring for your patients. Our committed Referring Physician team is available around-the-clock and dedicated to serving you and your patients.
Physician Relations team is responsible for continually addressing the needs of our customers – referring physicians and their office staff.
The Referring Physician Team is a resource for all providers outside Hassabo International Hospital, whether you’re getting in touch with HIH for the first time or have an ongoing relationship with us and our providers. Physician liaisons work closely with HIH’s clinical areas to bring the most up-to-date, relevant information to referring providers and their staff members.

The Referring Physician Team in our office can::

  • Visit you
    We’ll travel to your office to discuss the referral process, provide any necessary guidance, share relevant referral materials and contact information, and answer any questions you have about referring patients to Hassabo International Hospital.
  • Arrange a HIH physician visit
    A HIH physician can visit your office to meet you and your colleagues and discuss your specialties and expertise. This also offers us an opportunity to learn more about your practice and how we can work in partnership to provide optimal care for mutual patients.
  • Listen to your feedback
    How was your experience interacting with Hassabo International Hospital? And how was your patient’s experience? Let us know what went smoothly and how we can improve.

Our Physician Referring Team serve as your personal link to Hassabo International Hospital specialists and services and are available to schedule personal office visits; address questions, concerns and issues; and much more.

When should you contact Physician Relations?

Please call 01014144350, and ask to speak with a physician liaison, to:

  • Acquire information on our clinical specialists and services
  • Obtain assistance in the resolution of any service-related issues
  • Schedule Grand Rounds 
  • Request to meet with a Hassabo International Hospital specialist

Our physician referring team are available to referring physicians and their staff to discuss how we can better serve you and help meet your patient’s needs. Please call us at 01014144350 or email referrals@hih.com.eg

Why Refer to HIH

HIH respects the relationships you have with your patients and is committed to open communication and prompt follow-up after your patient is seen.
We recognize that your patient looks to you as his or her primary provider — and we expect to entrust your patient back to your ongoing care after being seen at HIH. HIH sees patients from all walks of life and is an in-network provider for millions of people. To refer a patient, you don’t need to know a HIH Clinic staff member or have a prior association with us. Let us work in partnership with you to deliver the highest quality care to our patients.

  • Quality and Expertise
    The hospital vows to provide healthcare services to the community with dedication and commitment. HIH staff aims to satisfy the needs of every patient within our facilities.To ensure the consistent quality of service, the hospital follows its own set of SOPs (Standard Operation Procedures) which are derived from healthcare accreditation standards. We consistently improve our service using feedback from our clients and internal employee’s appraisal system
  • Collaboration
    Working together with medical professionals in the community and around the world has been part of Hassabo International Hospital’s culture since our founding over 26 years ago. Let us work in partnership with you to provide the highest quality care to our patients
  • Ease
    Call, click, mail or fax — we offer numerous ways to refer patients, all streamlined to save time for you and your colleagues

Resources

  • Request a Guide for Referring Physicians
    Hassabo International Hospital’s Guide for Referring Physicians is a comprehensive listing of our specialty staff physicians and was created to help you find specialists and resources at Hassabo International Hospital to care for you and your patients.
  • Update Contact Information
    Has your office moved locations? Have you joined a new practice? Update your contact information so that we can be sure to reach you when needed.

Information for your patients

  • Hassabo International Hospital Location
    Whether you’re visiting our main hospital campus, we can help you and your patient find their way.
  • Medical Concierge
    Complimentary assistance for out-of-state patients and families 800.223.2273, ext. 55580, or email: medicalconcierge@hih.com.eg
  • Global Patient Services/International Center
    Complimentary assistance for international patients and families 001.216.444.8184

Hospital Admissions and Transfers

Experienced specialists & nursing staff are available around the clock to coordinate direct admission, emergency department evaluation or inpatient consultation on your patients at Hassabo International Hospital.

Make Appointment

All appointments are arranged and prioritized on the basis of medical need. HIH works with numerous insurance companies and is an in-network provider for loads of people.

Referring Patient

HIH welcomes the opportunity to partner with you in caring for your patients. Our devoted Referring Physician team is available around-the-clock and committed to serving you and your patients.

Customer Satisfaction

Our main aim at Hassabo International Hospital is to make your stay at the hospital as comfortable as possible through providing safe, cost-effective and state of the art care.